Unlike other companies that provide long, prorated warranties with little or no value, Slumber Solutions® Select's no-nonsense warranty offers repair, replacement or refund for a full ten years, the details of which are below.
Slumber Solutions® Select’s 10-year limited mattress warranty
Thank you for purchasing a Slumber Solutions® Select mattress. This limited warranty covers your Slumber Solutions® Select mattress when used only in the United States. This limited warranty is provided only to the original retail purchaser.
What is not covered?
- Ordinary wear and tear (including stains, odors and pet damage)
- Change in comfort or firmness preference
- Commercial use applications
- Damage caused by failure to follow use and care instructions or improper installation and setup
- Permanent body impressions of 1.5 inches or less
- Foam color change or yellowing
- Consumer abuse
- Structural damage resulting from moving or transporting
- Cover damage caused by improper laundering or drying
- Cover damage caused by chlorine bleach or other cleaners
- Burns, stains or spoilage
- Shipping cost related to a warranty service request
- Freight damage
If you discover a defect in the product promptly contact Slumber Solutions® Select for warranty service. Save your proof of purchase as it will be required in the event you have a warranty claim.
How to get warranty service:
To obtain warranty service, email firstname.lastname@example.org or call 833-SLEEPZZ (833-753-3799). Please note that freight cost to and from an authorized repair facility, if required, is the responsibility of the mattress owner. A return authorization number must be obtained from Slumber Solutions® Select before returning the mattress.
What we will do:
If a covered defect occurs and is confirmed by inspection by Slumber Solutions® Select during the limited warranty period, Slumber Solutions® Select will either:
- Repair the product through the replacement of a defective component (i.e. cover, etc.);
- Replace the product; or
- Refund the retail price less shipping and taxes.
Your proof of purchase will be needed to determine the original date of purchase and original purchase price. Slumber Solutions® Select may substitute products or components of comparable quality and functionally equivalent in the event the product you purchased was discontinued or modified. Slumber Solutions® Select reserves the right to discontinue any product at any time. If Slumber Solutions® Select elects to replace the product and you do not want, decline or accept the replacement product, Slumber Solutions® Select will have no further obligations to you under this warranty
Replacement product becomes property of the original retail purchaser. The replaced product becomes property of Slumber Solutions® Select. The replacement product assumes only any remaining portion of this limited warranty.
Exclusions and Limitations:
Slumber Solutions® Select disclaims all other representations and warranties of any kind, expressed or implied, in fact or in law, including without limitation, the implied warranty of merchantability and the implied warranty of fitness for a particular purpose. If we cannot disclaim implied warranties under this limited warranty, all implied warranties, including the warranties of merchantability and fitness for a particular purpose shall be limited to the duration of this warranty. No one is authorized to make any modification, extension, or addition to this warranty.
Except as provided in this warranty and to the maximum extent permitted by law, Slumber Solutions® Select shall not be liable under any theory for any special, direct, indirect, incidental, consequential, or punitive damages, resulting from any breach of warranty or condition, or under any other legal theory, including but not limited to personal injury, damage to personal or real property, lost profits, lost business opportunities, lost goodwill, or for the failure to perform our obligations under this warranty. No such damages shall be recoverable even if the replacement remedies fail their essential purpose. Our total liability under any legal theory will be limited to the original purchase price paid by the consumer for the product excluding taxes and shipping costs.
This Limited Warranty applies only to products (i) manufactured and/or distributed by Slumber Solutions® Select that can be identified as such and (ii) purchased in the
United States of America, including the District of Columbia, and the Territories of Puerto Rico, the U. S. Virgin Islands, and Guam.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This Limited Warranty gives you specific legal rights and you may also have other rights which vary from state to state.