Frequently Asked Questions
Slumber Solutions
No, latex is not used in the construction of the Slumber Solutions® mattress.
No! All of our mattresses are fiberglass-free to help guard against irritation and allergies.
We manufacture all of our mattresses with high-density, high quality polyurethane foams. All of our foams are made in the USA. All foams are certified by CertiPUR-US® so they are free from known harmful chemicals and carcinogens, PDBE’s, heavy metals, phthalates and formaldehyde. The cover material is a blend of polyester, rayon and Lycra®.
Twin: 75” L x 38” W
Full: 75” L x 54” W
Queen: 80” L x 60” W
King: 80” L x 76” W
California King: 84” L x 72” W
We recommend leaving it in the shipping box no longer than 72 hours. If you need to keep the mattress packed for a longer period of time, please reach out to us.
You can place your mattress on the floor, a slatted base, a box spring, a platform bed or an adjustable frame.
We do not recommend using a mattress pad with your memory foam mattress. In order to gain the full benefit of the mattress, you want to sleep as close to the mattress as possible. This will also help reduce partner disturbance as you sleep closer to the memory foam and the knit fabric that covers your mattress.
The density of the foam layers in the mattress is 1.8 pounds per cubic foot. The density on the memory foam is 3 lbs. per cubic foot.
Many of the other mattress brands you may see do not actually manufacture their mattresses—they have other companies do it for them. We make everything except our covers. But we do cut and sew them to fit our mattresses!
Shipping & Delivery
Orders are usually processed within 48 business hours. You can expect to receive your mattress within 3-7 business days depending on your location. We ship within the contiguous United States.
We do not ship to U.S. Territories or internationally. We only ship within the contiguous United States.
All Slumber Solutions® mattresses include standard free shipping.
If you are not home when your mattress is delivered, the driver will leave it where large packages are usually dropped off. This could be your front door, side patio or other location. No signature is required for delivery. At his or her discretion, if the driver cannot safely deliver the package, they may not leave the mattress so they can safely redeliver the next day.
If you live in a condo or apartment complex, we recommend alerting your leasing office, main office, doorman or front desk that you are expecting a large shipment. This should prevent your shipment from accidentally being refused and returned. Unfortunately, we are unable to reverse a refused delivery. If this should happen to you, contact Slumber Solutions® customer service as soon as possible.
If you need to change the delivery address of your order, please call customer support immediately. Unfortunately, once a mattress has been shipped, we are unable to redirect it.